Privacy Policy for Heritable Health Inc.

Effective Date: October 19, 2024

Welcome to Heritable Health Inc. (“Heritable Health,” “we,” “us,” or “our”) Privacy Policy. This Privacy Policy explains how we collect, use, share, and protect information that we gather from users through our website, mobile applications, and related services (collectively, the “Services”). By accessing or using any of our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Heritable Health collects a variety of information to provide, improve, and personalize our Services, including:

(a) Personal Information

This includes information that can directly identify you, such as your name, email address, phone number, and billing details. We may also collect health-related information such as your DNA or genetic data if you use our genetic testing services.

(b) Automatically Collected Information

We collect information automatically when you use our Services. This may include your IP address, device type, browser type, usage data, and geolocation data. Cookies, pixel tags, and similar technologies are used to track user interactions and improve user experience.

(c) Third-Party Data

We may receive information about you from third parties, such as healthcare providers, laboratories, or other service providers, in connection with our genetic testing or health insight services.

2. How We Use Your Information

Heritable Health uses your information to:

We will not sell your Personal Information and will only use it as outlined in this Privacy Policy.

3. Sharing of Information

(a) With Your Consent

We will only share your Personal Information with third parties if you have given us explicit consent to do so, such as sharing genetic testing results with healthcare providers or other authorized professionals.

(b) Service Providers

We may share your information with third-party service providers who help us operate our Services, such as laboratories, payment processors, or customer support services. These third parties are bound by confidentiality agreements and are only authorized to use your information for the purposes of providing services to us.

(c) Legal Obligations

We may share your information when required by law or to protect the rights, property, or safety of Heritable Health, our users, or others.

4. How We Protect Your Information

Heritable Health employs industry-standard security measures, such as data encryption, firewalls, and secure access protocols, to protect your Personal Information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

If you suspect any unauthorized access to your account or information, please contact us immediately.

5. Retention of Personal Information

We retain your Personal Information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, your data will be securely deleted or anonymized in accordance with our data retention policy.

6. Your Rights

You have the right to:

To exercise any of these rights, please contact us at tim@heritablehealth.com.

7. Cookies and Tracking Technologies

Heritable Health uses cookies and similar tracking technologies to enhance user experience and collect information about how you interact with our Services. You can control or block cookies through your browser settings, but doing so may limit your ability to use certain features of our Services.

8. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect Personal Information from anyone under 18 without verified parental or guardian consent. If we learn that we have collected such information without proper consent, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our Services, you consent to the transfer of your Personal Information to countries that may have different data protection laws than your jurisdiction.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the 'Effective Date' will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: tim@heritablehealth.com
Address: 6th Floor, 905 West Pender Street, Vancouver, BC, V6C 1L6, Canada